Inside the Internships Part 3: The Halfway Point

Samantha Henriques

Attended High School for Arts Imagination and Inquiry
Interning at Manhattan Borough President’s Office

What are your thoughts and feelings about your internship at this point?
This is great job experience and I would definitely accept an offer to work here as a part-time employee if given the opportunity.

How does this internship compare to what you expected?
This internship allows me to get involved with the people from Manhattan, and it also teaches me skills that I can use in everyday life, such as letter writing, socializing in a professional setting, and problem-solving.

What do you look forward to for the rest of the internship?
I look forward to networking, forming connections with people who can help me in my journey to finding the right career, and continuing friendships with coworkers even after the internship is over.


Suveer Seemangal

Attended Queens Vocational and Technical High School
Interning at Solarus Technologies

What are your thoughts and feelings about your internship at this point?
I’m very pleased with my internship experience at Solarus Tech. I work with amazing people and I have learned a lot about myself and the IT industry. Working with a variety of personalities has helped me develop better communication and teamwork skills. I feel that people aren’t aware of the “behind the scenes” effort that goes into IT services. I’ve learned that a great deal of preparation and time goes into every tech support call.

What’s the best thing you learned at your internship since our last interview?
I learned that recording my work is extremely important when working at Solarus Tech. Connectwise, the ticketing system Solarus Tech uses, allows the engineers to see available projects and tasks and it also records the time when someone opens a service ticket, and tracks the workflow until the ticket is closed. I assisted a coworker by recording and reporting machines that needed anti-virus updates, and followed up by calling the user.

I was asked after I started working, when I started the task, but I wasn’t sure so I guessed. I said, “maybe, five or ten minutes ago” Sandeep, my coworker, said “always record when you start working on something, and when you complete it, it’s going to allow us to track how much time we’re spending on a project.”

Recording the time I spend on something was the best thing I’ve learned, because it allowed me to prioritize and improve my time management skills.

What tasks and projects have you been involved in recently?
I’ve run anti-virus scans, anti-malware scans, and computer clean up on multiple machines, called various clients to remind them of updates that Solarus Tech needs to make on clients’ machines, contacted multiple internet provider companies on behalf of our clients, worked on getting a replacement machine for one of our clients, and updated configuration information for clients in Connectwise.

How does this internship compare to what you expected?
I expected to be doing typical intern duties such as grabbing coffee or picking up deliveries. I was surprised once I started interning at Solarus Tech. Every task that has been given to me has in some way contributed to the company’s operations.

So far this internship has taught me to continually set high expectations for myself. I don’t just want to show up to work, I want to show up prepared and energized for an exciting day.

What do you look forward to for the rest of the internship?
I look forward to interacting with different clients and getting experience providing IT Managed services. Coming from a VEI firm, I enjoyed interacting with other VEI students over the phone, so I’m looking forward to getting more insight into the sales aspect of Solarus Tech.


Veronica Ng

Attended Fort Hamilton High School
Interning at Deloitte

What are your thoughts and feelings about your internship at this point?
At this point of the internship I feel more confident in the work I do and I see myself improving professionally. It has been a great opportunity for me to learn and experience new things that I have never done before. Every day I learn something new and encounter enjoyable challenges that allow me to experiment and understand more about what I’m working on.

For instance, once I was taught how to create a Pivot Table in Excel, I started experimenting with creating Pivot Tables in order to fully understand its function and role in analyzing data.

What’s the best thing you learned at your internship since our last interview?
I believe the best thing I have learned so far is the importance of building blocks. In my previous assignment, I did audit training in the aspect of updating a mailing list and auditing it. It took me a great deal of time to finish, but I was able to understand the work ethic that is needed for an auditor. Besides that, the assignments I am currently working on are in different areas of focus. By being in different areas of focus, I am able to multitask and learn a variety of skills that are building blocks to my experience.

What tasks and projects have you been involved in recently?
In my first two weeks, my assignments mainly focused on Deloitte’s corporate citizenship. During the second week, I participated as a panelist and spoke to high school students about how to excel in high school. I was able provide high school students with a perspective on how to stay on the right track.

Currently, I am working in Alumni Relations and I have already worked on several projects updating information and creating templates for Deloitte’s Alumni events.

How does this internship compare to what you expected?
At first I thought that I wouldn’t be able to meet the standards of my supervisors. However, after taking on several tasks and completing them with efficiency and accuracy, I knew that I was capable of doing the work I was given. I’m grateful to my supervisors and colleagues who have taught and guided me throughout the course of this internship.


Go to Part 1: Meet the Students
Go to Part 2: The First Week
Go to Part 4: Reflections

Return to Inside the Internships Main Page